www.abbottnutritionuk.com

Malnutrition is a serious problem

Malnutrition is a condition that affects over 3 million people in the UK today¹, and the elderly², those undergoing or recovering from surgery³, those with chronic diseases⁴, and poor or socially-isolated individuals⁴ are particularly at risk. Treating malnutrition saves money in terms of GP consultations and prescriptions⁵, and will undoubtedly go some way to reducing the £7.5 billion annual cost of disease-related malnutrition¹.

One of the world’s largest nutrition companies

Abbott Nutrition, a Division of Abbott Laboratories Ltd., is a long established, market-leading medical nutrition company in the United Kingdom. It forms part of one of the world’s largest medical and nutrition companies and aims to put patients and healthcare professionals first by listening to their needs, maintaining excellent service levels, and developing new products and services. Abbott Nutrition understands that everybody’s needs are different, and therefore offers a comprehensive range of products and services for both patients and Healthcare Professionals.

Supporting patients with malnutrition

• Wide range of styles and flavours of nutritional drinks for adults and children
• Hospital to Home (H2H) home delivery service for community-based patients
• Abbott Nurse Advisors support our contract patients at home, providing training for patients and carers on pumps and equipment
• Patient literature, including foreign language translations
• H2H and emergency helplines
• Easy to use, Ready to Hang (RTH) system for tube feeds that is preferred by adults and children over other enteral feeding systems^6,7
• Choice of easy-to-use, accurate and reliable pumps, with a comprehensive range of safety features and alarms

Supporting Healthcare Professionals in the management of malnutrition

• Dedicated local representative
  •  Ongoing training and education for Healthcare Professionals
  • Experienced Nutritional Services team – Health Professions Council (HPC) registered Dietitians provide product information, help and advice
  • Free advice helplines with guaranteed, quick response times:
    • Nutritional Services helpline - 0800 252 882 (office hours)
    • Hospital to Home helpline - 0800 0183 799 (office hours and emergency after hours’ service)
  • Management reports for contract customers
  • Contract monitoring and reviews
  • Flexible, easy ordering and delivery service
  • Emergency delivery service guaranteed within 6 hours*
• Wide range of tube feeds and nutritional drinks for adults and children
  • Abbott Nutrition adult nutritional drinks provide more energy and protein per pack than equivalent nutritional drinks:⁸
    • Enlive Plus has 10% more energy and 32% more protein
    • Ensure Plus has 10% more energy and 15% more protein
• Abbott Nutrition has the widest range of paediatric nutritional drinks for children weighing 8–30kg⁹

Why is Abbott Nutrition the best choice for you?

• We have a partnership approach, and aim to be the preferred partner to the NHS in the provision of nutritional services
• We follow through on commitments and live our promises
• We continually improve our services
• We learn from feedback, regularly conducting patient and customer satisfaction surveys, and act on our findings. Here’s what some of our customers had to say about us:

"They have maintained an excellent quality of service. They have a whole company philosophy of customer (patients’ and carers’) care." (Dietitian)

"They are supportive, prompt, respond to requests…provide good communications and are open and honest." (Carer)

"Overall, an excellent service – making tube feeding at home more manageable" (Northumbria PCT)

"The biggest thing is prompt action. The delivery service is very good." (Carer)

"The client service is very good. The representative is always available." (Dietitian)

Abbott Nutrition’s success is evident in the recognition we get from our customers. Abbott Laboratories Ltd. was rated in the top 1% when benchmarked against 200 other key corporations¹⁰. 95% of customers regarded Abbott Nutrition as either their 'best supplier', 'better than most' or 'about the same as most'¹⁰. The NHS and its patients believe that we provide products and services that best meet their needs¹⁰. We are also first choice when nutritional drinks are prescribed or recommended¹¹.

Abbott Nutrition is here to partner you in providing the best nutritional support for your patients

For more information, please email ukabbottnutrition@abbott.com or call 0800 252882

Abbott Nutrition
Abbott House
Vanwell Business Park
Vanwell Road
Maidenhead
Berkshire SL6 4XE

 www.abbottnutritionuk.com

* Except Highlands and Islands

References:

1. New Health Economic Report, BAPEN 2005.
2. Margetts BM et al. Prevalence of risk of undernutrition is associated with poor health status in older people in the UK, Eur J Clin Nutr 2003; 57: 69–74.
3. NICE Clinical Guideline 32, February 2006.
4. Malnutrition Advisory Group, Explanatory notes for the screening tool for adults at risk of malnutrition, November 2000, BAPEN.
5. Martyn CN et al. Effect of nutritional status on use of health care resources by patients with chronic disease living in the community, Clin Nutr 1998; 17: 119–123.
6. Data on file, Abbott Laboratories Ltd. 2005.
7. Data on file, Abbott Laboratories Ltd. 2002.
8. MIMS, July 2006.
9. Data on file, Abbott Laboratories Ltd. 2006.
10. Leadership Factor Customer Satisfaction Survey, April 2001.
11. IMS, May 2006.

 

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