ANA – Aeroportos de Portugal, SA has a world-wide reputation for excellence consolidated through the management, operation and development of seven airports in Portugal: Lisbon, Porto and Faro (mainland), and Ponta Delgada, Santa Maria, Horta and Flores (Azores).

Additionally, the company holds a majority stake in ANAM – Aeroportos e Navegação Aérea da Madeira, SA, the operator of both airports in the Autonomous Region of Madeira and 49% of ADA – Administração de Aeroportos, Lda, the operator for Macau International Airport in China.

Over the years, the Company has invested heavily in modernising its infrastructure, enabling them to respond efficiently to growing traffic demand and increasing the quality of services provided.

Therefore, and until a new airport is built in Lisbon, ANA will continue to maximise capacity at Portela Airport. To this effect, an investment programme is currently under way which will increase capacity to its maximum. The investment forecast for the period between 2004-2007 is 170m Euros for development and enlargement projects alone, plus another 15m Euros for associated projects.

ANA’s dedication and concern with modernising its infrastructure is also highly visible at Faro Airport in the Algarve, the main tourist region in the South of Portugal. The investment plan for this airport, which included a new, modern terminal for 8m passengers/year built in 2001, is in its final stages and will be concluded next year. ANA aims to make Faro the best tourist airport in the Iberian Peninsula.

An ambitious development plan, initiated in 2000, is under way at Francisco Sá Carneiro Airport in Porto, where ANA hopes to provide a reference infrastructure for the North of Portugal. A large majority of this programme will be completed in 2005, at which time the airport will initially have the capacity to process 6m passengers/year, with the possibility of future expansion to 12m a year. Between 2004 and 2005, ANA will invest an overall total of 218m Euros in this airport, equipping it with the means necessary for its fundamental role as the main international link serving the entire North-East of the Peninsula.

In terms of traffic, João Paulo II Airport (Ponta Delgada) is the fourth largest infrastructure managed by ANA and the most important in the Azores. In 1995, the airport built a completely new terminal, with a capacity for 800 thousand passengers/year. Since then, investment has concentrated on two distinct areas: improved operating conditions and more adequate processing capacity and comfort levels in the passenger terminal.

Drawing on its experience and know-how, of the past 25 years, ANA created ANA Consulting, a business unit that provides expert consultancy services in the airport business. Its core skills and services cover five large areas: airport infrastructure projects and master planning; organisational development; training; airport strategy and marketing aviation; non-aviation business development.

Conscious of its social responsibilities, ANA is committed to minimising the impact of its growth on the environment and on the communities surrounding its airports. Its scope of action includes efficient use of energy and water on its premises, greater control over emissions possibly harmful to the air and soil, promoting residue reduction and recycling and monitoring noise.

In terms of quality, ANA was the first services company in Portugal to implement a quality system (1980s). Quality management systems have been certified at 5 of its 7 airports (Faro, Ponta Delgada, Horta, Santa Maria and Flores). Lisbon and Porto Airports are scheduled for certification toward the end of 2006.

ANA aims to be a reference airport management Company in terms of quality, profitability and ability to seize new business. Its entire action is geared toward high-value customer service, safeguarding shareholder interests as a long-term investor and presenting a group of professional excellence to its employees.

Aeroportos de Portugal SA
Rua D, Edificio 120
1700-008 Lisboa
Portugal

Tel: (+351)218413500
Fax: (+351)218445088
e-mail: contactar@ana-aeroportos.pt
site: www.ana-aeroportos.pt

 

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