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The
Baggage Handling Specialist
bagport delivers perfect baggage services to passengers which it supplies to airports on a concession basis. The airport does not have to invest its own capital in hardware, systems or staffing: the idea is as simple as it is successful.
This highly sophisticated baggage solution is supplied to airports throughout the world, tailored to meet individual client airports’ service requirements but benefiting from worldwide experience. The airport operator has satisfied passengers and baggage services it never needs to worry about again.
bagport offers one-stop shopping in the area of baggage service management:
Baggage
Cart Services
This involves more than pushing carts around. Courteous bagport service associates collect and transport carts from high return areas to high rental areas to ensure that they are always available to customers. If required, Trolley Management Units can be used that retain the trolleys until released by payment by the customer.
Lost
Property Management
In partnership with bagport, MissingX provides an on-line search service where found items are regularly posted by bagport.
Porter
Services
Passengers can relax and enjoy their travel while bagport takes care of their baggage. Porters can either be pre-booked or summoned when the passenger arrives at the airport. bagport’s bag-porters will gladly assist in checking in all baggage.
Baggage
Storage
Passengers can hand in documents, clothes, luggage and other items for storage. bagport even takes bulky items such as children buggies, strollers, bicycles and skis, or keeps safe items that are not allowed on the flight.
Self
Service lockers
Complementary to bagport’s attended left luggage service, it also offers modern storage lockers that accept both coins and credit cards.
Baggage
Wrapping
Wrapping protects luggage from scratches and damage from contact with liquids. It additionally reduces the risk of baggage theft or its misuse for smuggling during the entire journey.
PRM
services – AssistPort
bagport’s service and equipment covers all necessities in the field of PRM services, from a wheelchair provision service (“Wheelbox”) to stairclimbers and staff - bagport has it all.
Their personnel are specially trained and meet the higher benchmarks for the delivery of such services:
- pick-up from designated point to check-in (register baggage)
- completion of emigration, customs and security procedures
- escort from check-in to aircraft into seat
- disembarkation from aircraft with provision of lifts, wheelchairs etc.
- assistance at baggage hall to retrieve baggage
- escort to toilet facilities, if required
- escort from baggage hall to designated point
- escort connecting flights when in transit.
- A tailored service. If a particular service is missing from your list, bagport prides itself of finding the right tailored solution.
Baggage equipment
All bagport equipment is manufactured by sister company Expresso Deutschland (www.expresso.aero). It has a proven track record, encompassing four decades, as a high quality supplier of passenger luggage carts and terminal retail shopping carts to airports internationally and railway transport facilities.
bagport clients receive a comprehensive product and service package - customised to the airport’s specific needs. The company sees itself as the service provider supplying the optimum baggage service to airport’s travellers. Dedication to continual improvement allows bagport to move forward with its clients in meeting the joint goal of always providing the finest level of service.
Visit bagport locations and experience the way the company operates work. bagport will be glad to organise a guided tour and to answer your questions.
bagport group
bagport GmbH & Co KG
Hasenhöhe
128
22587 Hamburg
Germany
tel: ++49 (0)40 86 62 47 29
fax: ++49 (0)40 86 62
62 46
email:
info@bagport.com
web: www.bagport.com
Ten Alps Communications Ltd t/a Sovereign Publications
Copyright ©
2008 Sovereign Publications