British Gas: committed to service, flexibility and innovation

Finding the right energy supplier can be a tough job. It often means understanding energy demands across hundreds or even thousands of sites, and that can be a huge task in itself. Then you have to find an energy supplier that delivers value for money, not just competitive prices.

But it needn’t be this way. Finding the right energy supplier should be the solution, not part of the problem. That’s the way we see it at British Gas.

Energy partnership

We believe that energy companies should be more than mere suppliers. Our customers want tailored supply contracts, the flexibility to deliver new services as their needs change and help with monitoring progress towards Agenda 21 targets.

British Gas sets out to work in partnership with its customers. All our services are underpinned by our total commitment to value for money. But our aim is always to combine this with a focus on value added services and advice that make our customers’ lives easier, and save them time and money.

We achieve this by working closely with our customers to understand their needs and priorities. Our focus is on three critical areas: service, flexibility and innovation.

Service
All our public sector customers get dedicated account managers. They work alongside customers to develop bespoke billing and reporting tools, and help with forward planning and the tracking of Local Agenda 21 progress.

Similarly, our Siteworks team provides an account management service to help ensure that all new installations and upgrades are carried out as efficiently as possible.

Flexibility
No two energy contracts are the same and our range of products meets every need. Our electricity offering includes one to five year fixed contracts, half hourly billing for large accounts and a Climate Change Levy exempt tariff is also available – all of which can be closely tailored.

Innovation
We are constantly striving to ensure our products are the best available and we work with our customers to make sure that our new products are in line with their needs.
One example of this is the development of a tool allowing customers to review their accounts online. They can access account and billing details, create tailored consumption reports, update account details and enter meter readings.

Get the best
British Gas is a leading supplier of electricity and gas services to the public sector. In fact, the public sector accounts for more than half of our managed account sites. That is because we go out of our way to understand the needs of our customers:

• We deliver innovative products and services tailored to individual need
• We work with customers to make sure that our new products continue to be both relevant and competitive
• Our dedicated account management is based on understanding and partnership and is second to none.

So, when you are looking for the right energy supplier, talk to British Gas first.

Tel No: 0845 60 30 788
E-mail: bcsales@centrica.co.uk
Web: www.britishgasbusiness.co.uk

British Gas is part of Centrica, a leading provider of energy and other essential services through: the AA, British Gas, Goldfish and One.Tel. Through these brands Centrica is able to offer a wide range of products from energy supply to telecoms, roadside recovery and financial services. Centrica aims to assist businesses by offering simple solutions for everyday needs by reducing the burden of non-core activities, through the provision of business services and advice focused on saving time and money. Internationally Centrica operates in Europe and in North America where it is already the market leader in the unregulated sector of energy supply.

 

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