Fujitsu Services, which operates under the Fujitsu brand, is one of Europe's leading providers of managed service for IT infrastructure. It has an annual turnover of £2.4 billion (€3.9 billion), employs 15,500 people and operates in over 30 countries. It designs, builds and operates IT systems and services for its customers

Headquartered in London, Fujitsu Services is the European-centred IT services arm of the Fujitsu Group. The Fujitsu Group is a £38 billion (about €43 billion) leader in customer focused IT systems and services for the global marketplace. Fujitsu employs over 170,000 people in over 65 countries.

Fujitsu Services approach to doing business with its customers is two-fold. Firstly it offers an on-demand IT service, believing IT should be a viewed as a utility, just like the gas and electricity, with all the associated services that underpin it. Secondly its helps customers to transform their businesses by providing IT services which enable their businesses to run more efficiently and productively. Such services include IT management & outsourcing, integration & deployment, infrastructure consulting and education & training.

Fujitsu Services provides a range of core IT services to customers in the retail, financial services, telecommunications, travel, utilities, manufacturing and central & local government markets,

Core IT services

• Managed Services - providing hosting and operation of enterprise-level services, server farms, desktop environments and web hosting plus wide-area networks.
• Call centres and technical support - will provide technical help desk support to business, OEM and software customers plus second and third line technical support for the Unix, CA and Microsoft environments.
• Field engineering and logistics - provides all mobile engineering services including reactive maintenance and project work such as rollouts.
• High performance systems - supports the large server base of Fujitsu Services. It will also develop and deploy infrastructure solutions offerings such as enterprise exchange and document management.
• IT design services - provides infrastructure, security, enterprise management and applications expertise.
• Technology integration services - covers the evaluation, verification, deployment and recycling of IT infrastructure components, such as access devices and servers.

Additionally KnowledgePool operates as a separate business unit. Knowlegepool is Europe's leading training provider, with over 35 years experience of designing and delivering training solutions. An extensive portfolio of training covering IT, personal and business skills training is delivered through e-Learning, face to face, or as a truly flexible, blended learning solution.

What makes Fujitsu Services unique?

Unlike many of its competitors, Fujitsu Services possesses an in-depth knowledge of IT technology and the building of 'mission-critical' IT systems, This is an important competitive advantage as the more an IT services company knows about the technology used, the better service it can provide the customer.

Differentiators:

• Vendor independent services offering based on best-of-breed hardware and software
• Track record in implementing and managing large scale mission-critical systems, based on scalable, reliable infrastructure technologies
• Established and loyal customer base and growing list of blue chip clients. Some long-standing customer relationships have spanned over 30 years
• In-depth knowledge of customer markets - financial services, telecommunications, retail, travel, utilities, government and manufacturing.
• As the European-centred arm of Fujitsu's global customer-focused IT systems and services strategy, Fujitsu Services is able draw upon the considerable strengths of the Fujitsu group to deliver IT services globally
• Fujitsu Services has impressive alliances and partnerships. Notwithstanding its relationship with its parent company Fujitsu, Fujitsu Services has global alliances with Microsoft, Cisco, Oracle and SUN. Fujitsu Services major application partners include: Computer Associates International; Peregrine Systems; MicroStrategy; and Infobank.

For more information please call Fujitsu Services + 44 (0) 870 242 7998

Fujitsu Services
Observatory House
Windsor Road
Slough
Berkshire  SL1 2EY

Tel: +44 (0) 1753 604737 or 7255 4737
Fax: +44 (0) 1753 604669 or 7255 4669
E-mail: pressoffice@services.fujitsu.com
Web: services.fujitsu.com