Management standard compliance and business improvement One of Scotland’s fastest-growing technology companies, Gael Quality has been providing business improvement solutions since 1995. Our flagship product, Q-Pulse, is the market-leading Windows application for implementing Quality Management systems. Q-Pulse is a complete Quality Management system that facilitates compliance to management standards, including ISO 9001:2001, ISO 14001 and Laboratory Accreditation, simultaneously delivering greater business improvement opportunities. Q-Pulse comprises 10 integrated modules that enable instant access to business-critical information:

Document Control – control documents and applications on your network directly through Q-Pulse, including complete change control Corrective Action – configured to address any aspect of your business, including root cause identification and follow-up monitoring Training – plan courses and maintain qualification records, including automatic notification of re-certification Audit – control audits from planning and reporting to follow-up and resolution Equipment – inventory of equipment and calibration and certification history

Customers – comprehensive customer list, including complaint tracking and control of all customer correspondence through Q-Pulse Initiatives – identify improvement initiatives and tasks associated in support of the action Suppliers – supplier list, including ratings calculated on key factors specific to your company Workload – highlight actions due across the management system in a single consolidated report Analysis & Improvement – analyse and improve your processes

Q-Pulse is trusted and relied upon by more than 4000 organisations worldwide, with over 20,000 licences in 65 countries. Our experienced technical and customer service staff support Gael Quality’s products. In addition to support from Gael Quality, our international resellers also receive support from our strategic partners. Q-Pulse resellers in Australia, Canada, Ireland, New Zealand, Singapore, South Africa and the United States combine local market presence with regional sales generation and service provision. Around the UK and Ireland custom training facilities and trainers provide training for Q-Pulse, regional user groups actively invite and respond to customer feedback.

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Offering both local and wide area network solutions, Q-Pulse can be implemented in any size of organisation or industry sector from sole traders to multinationals. Released in 2002, Q-Pulse 4.2 has been formed by 8 years of continuous improvement driven by customer feedback. Gael Quality’s products benefit from both in-house development and delivery and strong links with other strategic alliance partners, including OEMs and software developers. Gael Quality is committed to continuous improvement in product development, delivery and support shown in our development of the next generation of the Q-Pulse product.

Gael Quality has achieved substantial growth year-on-year for the last four years and has been recognised each year in the Deloitte & Touche ‘Fast 50’ since the programme began in 1998. In 2002 Gael Quality also received re-certification to the UK workplace development standard Investors in People in recognition of our commitment to continuous improvement in employment and training.

Find more information on Gael Quality and our products at www.gaelquality.com.

Gael Quality Ltd.
Tulloch Gael Quality Ltd
S.E. Technology Park
East Kilbride
Scotland
G75 0QR
Tel: +44 (0) 1355 593400
Fax: +44 (0) 1355 579191
Email: info@gaelquality.com

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