IT STRATEGY ISSUE FIVE The Official Publication of ELITE, the British Computer Society's Forum for IT Directors Edited by John Lamb

Contents of August 2001 Issue of IT STRATEGY

Editorial

• CIO: Career is taking off
  John Lamb

Agenda

• Linux moves into the mainstream
  Ron Coates

Elite News

• Have you got what it takes?
  David Rippon

Security

• Locking up private networks
  Arlene Brown
• Getting a grip on email
  Jonathan Tait
• Restoring trust in e-business
  Daniel Murton
• Counting the cost of inaction
  Scott Rivers

Services & Infrastructure

• Customer costs cut at utility
  Paul Arthur
• Re-using old data
  John Stuart
• Reliable storage services
  Tom Lahive

Application development tools

• End-users can be friends
  Keith Harris

Databases

• Will XML kill off the RDBMS?
  Mark Hall

e-commerce

• Has WASP more bite than ASP?
  Miles Powell
• Service no joke at Quip!
  Jane Shore

Recruitment and training

• We are pros not skilled labourers
  Steve Cumbers
• E-learning: can it close skills gap?
  Paul Butler

Emerging Technologies

• eHR puts employees in control
  Paul Marson

Networks

• Internet finds its voice
  Naomi Fleming
• Wireless LAN: the new 3G?
  Harri Johannesdahl
• Ethernet at the speed of light
  Julien St John-Dennis

Software

• Software's agents of change
  Gary Vickers
• Getting content off the bench
  Nathan Birtle

Management

• A guide to a first class IT service
  Laurence Scott-Mackay
• Calling a truce at the help desk
  Lee Chadwick

Mobile Computing

• New leaf for the notebook
  Colm Franklin