Payplus from The Accounting Centre

Payplus is the premier payroll management service from The Accounting Centre, based in Finchley, North London. The company was established over 30 years ago and has grown steadily since then by offering outsourced payroll services to small to medium sized organisations throughout the UK.

There are now over 350 Payplus customers benefiting from the friendly and approachable staff who are properly qualified and use the latest in IT systems to process payrolls quickly, efficiently and reliably. As well as payroll processing the company deals with the Inland Revenue, makes BACS payments and compiles year-end reports and documents to offer a complete service to its customers.

Guarantees

The company offers service guarantees and, unusually for a major payroll company, no lengthy contract commitments. David Clarke, Managing Director commented, “We are able to do this because we have the resources and experience that mean we are completely confident in delivering our services on time, every time. We don’t need lock-in contracts – our clients stay with us year after year because we are simply much more effective than the larger impersonal bureaux and much more stable and consistent than accountants or small service providers.”

The Payplus flexibility means that it is a cost-effective service for a wide range of business types and sizes, from just 1 employee up to many hundreds. Customers include schools, restaurants, charities, retailers, agencies, trade unions and marketing companies as well as many others. In addition, large accounting firms use the service for their clients, simply because it is more cost-effective.

John Woodman, Payroll Manager, commented, “Many operations, such as restaurants and agencies have frequently changing staff on a variety of different pay cycles and they like our ability to handle frequent changes either by fax or using the web. In addition, in common with many customers, they don’t want to deal with the Inland Revenue and we are able to deal with all aspects of PAYE and NICs for them.”

Service excellence

David Clarke added, “We are justifiably proud of our track record and long-term customer base and particularly the high ratings customers give us during our six monthly customer satisfaction surveys. We are a people business and I believe it is the quality, training and approach of our people that makes the difference to our customers. We win over the big service providers with our very low staff turnover, low overheads and focus on delivering service excellence.”

The comment from Alastair McCallion, the bursar at St Mary’s Catholic School is typical of feedback from customers, "I have found The Accounting Centre not only efficiently professional, but also helpfully human. Co-operative, flexible, responsive and the ‘exceeding expectations’ hit-rate increases month by month. A first class payroll service by a first class team – it is a pleasure to work with them."

Recent independent market research supported the value for money aspects. “In terms of value for money, recent research showed that TAC offers ‘big company’ benefits but at substantially lower cost compared to other credible providers in the market.” PI Marketing, research programme, 2004.

The future

And what of the future? The company is set to grow gradually and consistently, and has added a number of value-adding related services through partner organisations such as HR specialists. David Clarke concluded, “We will stay focused on payroll service excellence. At the same time providing a path to other accounting and business services from our own staff or through tried and tested partner organisations. Our first priority is to our customers and their business needs.”

For more information about Payplus or other services, contact David or John free at The Accounting Centre on 0800 018 0590 or visit www.payplus.co.uk and get a no-obligation quote.