Small Company, BIG
Reputation
Richard Connor, Director of The Little Villa Company speaks of his views and
concepts of his company in reflection to the
Northern Cyprus property and
investment market. Richard is a fully qualified UK engineer with over 15 years
experience in the building industry, including Canary Wharf and Broadgate in
London, UK.
Why is the company called "The Little Villa Company"?
When establishing the business several years ago, we tried to think of a name
that was fun, different, that people would remember and putting across the
message that purchasing a property through us is enjoyable, interesting and
informative. We know that in this industry we must have high and constant
standards of ethics, responsibility and integrity in the treatment of customers,
staff, builders, developers and of course, our competitors. In the end we
thought that we are a little company that sells villas, hence The Little Villa
Company.
So, you don’t just sell "Little Villas"?
No. One of the main focuses of the company is that we only sell good quality
properties which can range from 1 bedroom apartments to luxury 6 bedroom villas,
as well as our extensive land portfolio for those wishing for a personally
designed and built house, or a larger land investment. Before we agree to
include a property in our portfolio we personally vet the developer, design and
construction of the property until we are satisfied that the build is of good
quality and using quality materials. That’s why we don’t have hundreds of
properties on our books and only have a specialised and select few. We know the
importance of competing on quality and few customers are concerned solely about
the lowest price. If we are to satisfy them and get further business from
recommendations, we must be at the forefront of quality, as well if you’re a
small company; you have to be the best!
Explain your Customer Charter?
Our Customer Charter outlines the promises and responsibilities of The Little
Villa Company, which includes:
Friendly, courteous service – Our main aim is to put the customer at
the heart of the business and develop the business around the customer. That is
why our friendly and knowledgeable staff will endeavour to advise and assist
every step of the way. To us, one satisfied customer is better than any
expensive advertisement because the message they give is of personal
satisfaction, not simply a promise of good service.
Committed staff – The Little Villa Company is run by a small and
enthusiastic team. This in turn produces effort, creativity, and flexibility and
encourages responsiveness to customer perceptions and needs.
A service free from pressure, carried out at your own pace – We
absolutely guarantee that the customer will not be pressured at any time, as we
want them to enjoy purchasing a property through us and to be pleased with the
service that is received.
Helpful tips on what to avoid - An ever increasing amount of people
are purchasing a property in Northern Cyprus as an investment or with the dream
of a new lifestyle. Therefore, making the right choice in the property field is
essential and that is where our expertise and selection of properties and land
can be of immense value.
Free independent advice – Whether a customer is looking to purchase a
property, has purchased a property or wants any information about Northern
Cyprus, we are always at hand to help.
Complete peace of mind – We are confident in the quality of properties
that we sell, which gives peace of mind to our customers as well as ourselves.
The Little Villa Company
Besparmak Caddesi No. 213-1
Catalkoy, Girne
Northern Cyprus
Mersin 10, Turkey
Tel: (+90) 392 824 4356
E-mail:
info@thelittlevillacompany.com
Company Website:
www.thelittlevillacompany.com
Feature Website: www.crystalbayvillage.com
Contacts: Richard Connor or Paul Ellingford |
